Effective Date: 28/03/2020
1. Introduction
Welcome to the Duma App, operated by TANACOM IO ("we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information.
2. Information We Collect
We collect information to provide better services to our users. This includes:
a. Information You Provide:
- Personal details such as your name, email address, phone number, and any other information you provide when you register or use our services.
- Communication records when you contact us for support or with inquiries.
b. Information We Collect Automatically:
- Usage data including details about how you use the app, and the frequency, and duration of your activities.
- Device information such as IP address, browser type, operating system, and device identifiers.
c. Location Information:
- With your consent, we may collect and process information about your actual location to provide location-based services.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Duma App.
- Improve, personalize, and expand our services.
- Communicate with you, including customer support and updates about the app.
- Monitor and analyze usage and trends to enhance user experience.
- Ensure security and prevent fraud.
4. Sharing Your Information
We do not sell your personal information. We may share your information with third parties in the following situations:
- With service providers who perform services on our behalf, such as hosting and analytics.
- When required by law or to protect our legal rights.
- With your consent or at your direction.
5. Data Security
We implement appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no security system is impenetrable, and we cannot guarantee complete security.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your information. To exercise these rights, please contact us at [email protected]
7. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such information, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" above.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
TANACOM IO
[email protected]
10. Consent
By using the Duma App, you consent to our Privacy Policy and agree to its terms.